Apple MacBook Pro 15.4″ (2012) Keyboard Backlight Not Illuminating – Repaired
Issue with Laptop:
The MacBook Pro powers on and functions properly. The only issue was that the backlight was not illuminating evenly throughout. Most of the illumination was in the center of the keyboard (please see photos).
We will open up the MacBook and take a look at whats going on inside.
Nonetheless, after opening up the bottom of the MacBook, it was clear that the MacBook had suffered very little liquid damage. The liquid damage indicator near the trackpad was triggered. In fact, there wasn’t any liquid on the logic board, but some had seeped through the keyboard and backlight, causing the backlight to not work properly.
We will replace the keyboard and backlight and update this post.
We replaced the liquid damaged keyboard and backlight with a new one. We tested the new backlight and it was illuminating beautifully (please see photos). Moreover, the MacBook Pro was repaired same day and customer had his computer back within 6 hours of dropping it off.
MacBook Pro Keyboard Backlight Repair Total Cost of:
To conclude, the repairs ended up costing the customer only $120.00 + Tax.
Breakdown of Charges:
MacBook Pro Keyboard and Backlight (Part): $60.00
MacBook Pro Flat Rate Labor: $60.00
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