If your computer no longer recognizes your hard drive or can no longer access any of the data, it is possible that there is an issue with the internal components called sectors within the hard drive. Simply put, a bad sector in a hard drive is a cluster of storage space on the platter of the hard drive that appears to be defective, and the data within that cluster (AKA a “sector”) cannot be read or written properly.
There are two causes for bad sectors on the hard drive. The first is due to physical damage within the hard drive itself, called a physical or a hard bad sector. Scratches on the platter can lead to more hard bad sectors, which in turn leads to data written on these sectors to become unrecognizable by your computer. The second cause for a bad sector is a logical, or a soft bad sector created by the operating system or a firmware corruption on the hard drive.
If you believe your hard drive has bad sectors due to physical mishandling of the drive or a firmware update that did not download properly, then it is time to bring in your hard drive to Platinum Plus Services to receive a FREE diagnosis and a FREE price quote for data recovery services.
Our highly trained technicians at Platinum Plus Services highly value the loyalty and business of all of our customers, so we want you to know that your data is 100% secure with our team and important files or information will not be seen by anyone other than the owner of the hard drive itself. Please call us at 818-272-8866 for any further questions about our data recovery process.