Vahan and everyone at Platinum Plus Services is so helpful and nice!!! When my hard drive crashed the apple store tried to send me to a third party data recovery company that would charge me more than $600 and it would take 10 days. At PPS they charged me only $300 and it took only 2 days. Vahan communicated with me the whole time and turned a stressful situation into a very easy one. Chloe C.